FAQs
At The Hug Shop, we’re not your average gift shop—we’re a heart-centered destination for sending real, meaningful hugs across the country. Whether you’re celebrating someone you love or offering comfort from afar, our beautifully packaged HUGS bears are designed to deliver pure emotional warmth. Each fuzzy bear is carefully placed in our signature HUGS Box, complete with confetti, a velvet pouch holding an engraved stone that reads “consider yourself hugged,” and a customizable message card. Our bears aren’t just cute—they’re the cuddly, plush messengers of your love and care. If you’re searching for a unique gift shop that sends more than just products—The Hug Shop is your go-to for heartfelt hugs in a box.
Collapsible content
What is The Hug Shop?
The Hug Shop is a magical little corner of the world where you can send real, tangible hugs to someone you care about, just pure love delivered anywhere in the U.S. with the exception of Hawaii and Alaska.
What's inside each of the 3 different size Hugs Boxes?
1. One absolutely incredible super plush teddy bear named HUGS!
2. A specially designed card that says hugs was sent to give you his unconditional love and that he'll always be there for you.
3. A special area on the card for any personalized message you want.
4. A little black velvet pouch containing our signature white stone engraved with the magical heartfelt words "consider yourself hugged".
5. A little box or pouch of chocolates, caramels, or jelly beans. Your choice!
Where can HUGS be sent?
Anywhere in the U.S.! Whether it’s across town or across the country, your hug will find its way.
Do proceeds go to a cause?
Yes! A portion of every sale supports cancer research. Sending a hug helps someone you love—and helps move the world forward.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, PayPal, and more!
What are your business hours?
Monday – Saturday: 10:00 AM – 6:00 PM
Sunday: 10:00 AM – 4:00 PM